If you’d like further information about Xstore and you can’t find it in our FAQs, please get in touch. Simply fill out the form, include your message, and we’ll get back to you as soon as we can.
All standard orders will be shipped 2 to 3 business days of confirmation from our team that they have received your order. If your order includes a customized item that will be shipped at a later date, we will only ship the entire order out together once the item available.
Unfortunately, all items purchased during a sale or marked at a discounted rate cannot be exchanged or refunded. If you send them back to us for a return we will not be able to process a refund. If you have any questions about sizing, fit, or fabric, please reach out to our customer service before placing your order.
We’re happy to send you the right size and do an exchange! Otherwise, we only replace items if they have arrived defective or damaged. If you need to exchange it for the same item in a different size, send us an email at orders@xee.local before sending your item to us
Each product page has a size chart (INCHES/CM) and a size guide at the end of the product image gallery. If you have any specific questions please feel to contact us.
